Refund policy

Each J. Nicole piece is thoughtfully handcrafted the moment your order is placed, making it uniquely yours. Because of this, we’re unable to offer cancellations, refunds, or returns once an order has been submitted. Thank you for understanding—and for trusting us to create something truly special for you.

NO RETURNS OR EXCHANGES ON CUSTOM ORDERS

If you need assistance, please don’t hesitate to reach out at jewelrybyjnicole@gmail.com.

While we do not accept returns, we’re happy to offer store credit for unworn items returned within 14 days of delivery.